Conversational Chatbots and AI-based Voice Assistants
Conversational interfaces and AI are helping businesses automate communication and create personalized customer experiences at scale. Adopt these effective mediums of interaction with your users.
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Conversational AI can fundamentally transform a business, providing more ways of communicating with customers, while facilitating stronger interactions and greater engagement. It involves the use of messaging, speech-based assistants and chatbots.
BigStep has built scalable chatbots that have delivered demonstrable value for our customers.
What can Chatbots achieve for you ?
- Customer Care & Support.
- Building Contextual, Predictive and Personalized experiences at every level of user journey.
- Use for Engagement, On-boarding and Notifications.
- Reactivate dormant users.
- Goal-based Chatbots - like getting more event signups.
- Collect information from users.
- Enterprise Chatbots can be used to create smarter business workflows, improve employee productivity, reduce operational costs, and enhance decision-making.
2 Types of Chatbots
Rule based Chatbots (Chatflows)
- Standalone Chatbots
- Chatbots integrated into popular messaging apps like WhatsApp, Telegram & Facebook Messenger
Voice Assistant Applications Development
- Alexa Skills Development
- Google Assistant Actions Development
- Assistants accessible via Toll-free Number, etc.
Conversational Interfaces like Chat, and Voice User Interface (VUI) are fast becoming an integral part of daily life because of their ease of use and intuitive nature.
Our Amazon Alexa Skills Development Services
Custom Skill Development
Developing voice-enabled apps for the Amazon Echo ecosystem, and building custom Alexa Skills.
Mobile Apps & Connected Hardware Integration
Integrate iOS or Android apps with your Alexa-enabled device.
Enterprise Systems Integration
Enable voice-driven management of business applications and operations.
Expert in AWS Services like Lex, Lambda, Polly, etc.
Expert in Building Conversational Interfaces
Member of AWS Partner Network
Use of Best Tools & Development Methodologies
Transparent, Collaborative & Communicative Processes
High Quality Work & Timely Delivery
Customer Satisfaction - Our Top Priority
Some Technologies we use for Chatbots & Voice Assistant Applications