Robotic Process Automation (RPA) is rapidly transforming businesses by automating recurring and rule-based processes across the lifecycle. Automating such processes that are manual enables your business to achieve more, and also to deploy that manual workforce to smarter tasks. In many cases RPA also increases productivity of manpower by assisting it.
BigStep has experience in implementing tailor-made RPA Solutions in new as well as existing processes of businesses. Our dedicated RPA CoE (Center of Excellence) makes us suitable to lead you in the fast-evolving world of Automation.
High speed automated transactions lead to faster processes.
Automated data extraction and rule-based workflow execution lead to zero error rates, and high reliability.
Bots that assist human workforce lead to better output.
Bots work full-time, 24/7 with zero error rates, which reduces operating costs.
Become agile with on-demand scaling. Bots handle more work without need for changes.
Faster work leads to faster results!
Customer notifications and interactions can be added to the automated workflows.
Employees handle strategic tasks rather than mundane repetitive tasks.
Better insights and actionable information can be captured with automated processes.
Checks like compliance with industry regulations, etc can be implemented on various data points.
Human-driven Attended Automation
Useful when the entire end-to-end process can’t be automated
Bots are dependent on human for triggering or data input
Example: An attended RPA bot helping a call-center agent during a customer call
Stand-alone Unattended Automation
Execute tasks and interact with applications independent of human involvement
Can be scheduled or triggered by events
Example: Freeing employees from rote work and automating back-office processes at scale, like entering a batch of new client information received in a spreadsheet into multiple applications.